Return & Refund Policy for Online IT Services
for ClickTake Technologies LTD
Cancellation and Refunds
1.1. Subscription-Based Services: If you have subscribed to our recurring IT services, you may cancel your subscription at any time. However, please note that we do not offer refunds for partial or unused subscription periods. The cancellation will be effective from the next billing cycle.
1.2. One-Time Services: For one-time IT services, you may request a refund within [number of days] days of the service completion date. To initiate a refund, please contact our customer support team with your request and provide relevant details about the service rendered.
Eligibility for Refunds
2.1. Service Performance: In the event that our services do not meet the agreed-upon specifications or fail to perform as intended, you may be eligible for a refund. Our team will assess the situation and determine the appropriate course of action.
2.2. Technical Issues: If technical issues prevent us from delivering the service or result in significant disruption or inconvenience, we will work towards resolving the problem or provide a suitable solution. In cases where we are unable to resolve the issue, you may be eligible for a refund.
Refund Request Process
3.1. To request a refund, please contact our customer support team within the specified time frame mentioned above. Provide relevant details, including your name, contact information, service details, and reason for the refund request.
3.2. Our customer support team will review your request and may require additional information or clarification to process your refund.
3.3. Once your refund request is approved, we will initiate the refund process. The refund will be issued using the same payment method used for the original transaction, unless otherwise agreed upon.
4.1. Change of Mind: We do not offer refunds for services if you have simply changed your mind or no longer require the service after it has been rendered.
4.2. Third-Party Products or Services: Our refund policy applies only to the IT services provided directly by [Your Company Name]. If you have purchased any third-party products or services through us, please refer to the respective vendor’s refund policy.
If you have any questions or concerns about our Return and Refund Policy for online IT services, please contact our customer support team. We are here to assist you and address any issues you may have.
Please note that this policy is subject to change without prior notice. We recommend reviewing the policy periodically to stay informed about any updates or revisions.
Effective Date: 14 days
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