We build chatbots that actually do things — call your APIs, query your database, escalate to a human when stuck, and remember conversations across sessions. Deployed on your site, WhatsApp, Slack or Teams. You get a bot with a defined tool surface, human fallback and full conversation logs.
What is an AI chatbot? An AI chatbot is a conversational interface powered by a large language model that answers questions and executes tasks grounded in your business data — not free-form generation. ClickTake delivers AI chatbot services for UK brands, deploying across web, WhatsApp, Slack and Teams with tool-use, guardrails and labelled evals.
Every engagement ships with these deliverables baked in — not bolted on later.
Bots call your real APIs — order lookup, refund initiation, ticket creation — not 'I'll forward this to the team'.
Sessions remember context across channels and visits — a customer on WhatsApp continues on your site without restarting.
Escalation to a human agent with full conversation context, summary and intent classification — not 'a specialist will be in touch'.
Same bot, multiple channels — your website, WhatsApp Business, Slack, MS Teams and Instagram DMs — from one codebase.
Topic filtering, PII redaction and refusal behaviour for out-of-scope requests — the bot doesn't answer questions it shouldn't.
Every conversation logged with intent, outcome, tool calls and satisfaction score — for QA, training and compliance.
The production stack we ship for ai chatbots & assistants.
Senior engineers (8+ yrs avg) own every engagement. CI/CD from day one, observability baked in, and a p99 120ms performance budget enforced in CI.
A tailored 4-step process for ai chatbots & assistants.
We map the use case (support, sales, internal), the tools the bot can call, the escalation rules and the success metrics.
We build the bot with tool-use, memory and guardrails, and an eval set of real conversations to measure accuracy and deflection.
We deploy to your site, WhatsApp, Slack or Teams — with channel-specific UX and a shared conversation backend.
We monitor deflection, satisfaction and escalation, retrain on edge cases, and expand the tool surface as the bot proves itself.
Common questions — answered the way you'd ask them out loud.
These are the spoken questions this page answers for Siri, Google Assistant and Alexa:
Expertise · Authoritativeness · Trustworthiness
Other ai & automation services that pair well with AI Chatbots & Assistants.
Book a free 30-minute consultation. A senior engineer reviews your brief within 4 hours and brings a draft architecture — fixed-scope PoC in 6 weeks.